Listo Onboarding: Simple, Seamless, and Stress-Free

Switching to new technology can be a daunting task. The thought of changing established workflows and learning new systems often leads to frustration and wasted time. But with Listo, onboarding is a breeze. We've designed our process to be as smooth and stress-free as possible, ensuring you can quickly reap the benefits of our powerful communication platform.

Here's how Listo makes onboarding simple:

1. Welcome Aboard!

Once you're a Listo client, your dedicated customer success manager will be your point of contact throughout the onboarding journey. They'll answer your questions, offer support, and ensure you have a seamless experience. Think of them as your personal Listo expert!

2. Tell Us What You Need:

Your customer success manager will gather some essential information about your business needs and preferences. This includes:

Identifying key personnel: We'll determine who will be managing Listo and need access to the dashboard, ensuring the right people have the right tools.
Pinpointing locations: We'll identify the specific areas where your guests or staff will be making requests (e.g., hotel rooms, restaurant tables, stadium suites, kitchens, bars).
Defining request types: We'll customize the request buttons for each location, ensuring your staff and guests have the options they need (e.g., request server, housekeeping request, restock inventory, IT support).
Adding helpful links: We'll incorporate any relevant links to your guest-facing locations, such as event schedules, menus, or mobile ordering options, enhancing the guest experience.
Routing requests efficiently: We'll ensure requests are routed to the appropriate staff members, optimizing response times and staff efficiency.
Branding your experience: We'll incorporate your branding into the guest and staff interfaces, maintaining a consistent brand identity and professional appearance.

3. The Magic Behind the Scenes:

Using the information you provide, our team will create your custom Listo dashboard. We'll configure everything to your exact specifications, tailoring the platform to your unique needs. If your agreement includes smartwatches, we'll pre-configure them and ship them directly to you, ready to use.

4. Training and Launch:

Your customer success manager will schedule a convenient time for a virtual training session. They'll guide your key personnel through the Listo platform, demonstrating how to use the system effectively and manage the dashboard. You'll be empowered to make changes, add features, and customize Listo as your business evolves.

That's it! You'll be up and running with Listo in no time, enjoying a seamless and efficient communication solution that enhances the guest experience and streamlines staff operations.

Listo is designed for simplicity and ease of use. Our intuitive dashboard allows for easy maintenance and customization, and our dedicated support team is always available to answer any questions you may have.

Ready to simplify your operations, enhance communication, and improve the guest experience?

‍