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Entertainment venues

Transforming guest experiences through unified staff coordination

See how Listo is helping live entertainment venues across the nation connect staff and guests through seamless digital communication.
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Used by the world’s leading companies

Kallpod Solutions
Listo in action

Connecting staff and guests across North America’s largest amphitheaters

By bridging the communication gap between guests and venue staff, Listo is helping Live Nation amphitheaters coordinate thousands of service requests and transactions seamlessly across all premium areas.
50+
Partnered amphitheater locations
$2.61
Earning for every $1 spent on mobile order & pay
20%
Increase in per cap revenue
The service roadblock

Coordinating staff and service across high-volume amphitheaters

With thousands of guests, Live Nation venues struggled to maintain efficient staff coordination and consistent service delivery using traditional communication methods. Their legacy systems created significant challenges for both operations and guest experience:
Premium guests had no reliable way to request service, forcing them to track down staff and miss parts of the show
Manual communication methods left staff overwhelmed during peak event times, creating delays and missed revenue opportunities
Without real-time request tracking, managers couldn't prevent service gaps or optimize staff deployment during events
The Listo Solution

Driving revenue and efficiency through dual-platform optimization

Through a comprehensive technology upgrade combining Listo's staff coordination and mobile order platforms, Live Nation transformed how their venues handle guest service and F&B operations:
Staff now handle 5,000+ service requests monthly with an average response time under 5 minutes, dramatically improving guest satisfaction scores
Mobile ordering system processes hundreds of orders per venue
Every dollar invested in the mobile order & pay platform has generated $3+ in revenue while also reducing operational costs

Deliver a new type of guest experience through streamlined venue operations

Strengthen staff coordination, task management, and fan satisfaction through one unified platform.
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The solution has become a staple in almost all of our venues, providing our attendees with quick and easy access to service directly from their seats. What sets them apart, however, is their exceptional customer service. From the initial setup process to ongoing support, their team has been there every step of the way to ensure our success.
Paige Vicari
Director of Premium Services and Special Projects at Live Nation Entertainment
It was an absolute pleasure to work with the Listo team throughout the entire process of adopting their platform in our suites. They were incredibly communicative, accommodating, and proactive in addressing the challenges we faced during adoption. They remain open to feedback and are actively developing new features to meet our evolving needs.
Andrey Tolmachyov
Director of Suites at Sofi Stadium
We have had such a great experience working closely with the Listo team...The product itself works really well with our team and is super easy to use. We use it as a tool for our guests to contact our attendants, supervisors and leave feedback.
Kelsey Wright
GM of Suites at Ford Field
Listo was implemented during our all star break but wish we had started at the beginning of season. Our total down time for the season was 10-15 hours for an 86 game season. The ability to direct report, know who is working on the current issues and have account ability are but 3 of the many reasons I highly recommend Listo.
Arthur Poyer
IT Lead at American Family Field
The Listo team is amazing. They are very accommodating and willing to answer any questions that may arise. They also are open to feedback which would assist in any operational needs.
Samantha Tu
Premium Suites Manager at Levi's Stadium
The solution has become a staple in almost all of our venues, providing our attendees with quick and easy access to service directly from their seats. What sets them apart, however, is their exceptional customer service. From the initial setup process to ongoing support, their team has been there every step of the way to ensure our success.
Paige Vicari
Director of Premium Services and Special Projects at Live Nation Entertainment
It was an absolute pleasure to work with the Listo team throughout the entire process of adopting their platform in our suites. They were incredibly communicative, accommodating, and proactive in addressing the challenges we faced during adoption. They remain open to feedback and are actively developing new features to meet our evolving needs.
Andrey Tolmachyov
Director of Suites at Sofi Stadium
We have had such a great experience working closely with the Listo team...The product itself works really well with our team and is super easy to use. We use it as a tool for our guests to contact our attendants, supervisors and leave feedback.
Kelsey Wright
GM of Suites at Ford Field
Listo was implemented during our all star break but wish we had started at the beginning of season. Our total down time for the season was 10-15 hours for an 86 game season. The ability to direct report, know who is working on the current issues and have account ability are but 3 of the many reasons I highly recommend Listo.
Arthur Poyer
IT Lead at American Family Field
The Listo team is amazing. They are very accommodating and willing to answer any questions that may arise. They also are open to feedback which would assist in any operational needs.
Samantha Tu
Premium Suites Manager at Levi's Stadium
Get rid of old tech

Eliminate clunky communication hardware and create seamless service with Listo

Our intelligent platform connects your entire organization through real-time communication and task management, making it easier to provide the world-class customer experiences that your team strives for.

Real-time communication

Enable seamless staff-to-staff communication with one-touch service requests and real-time status updates.

Smart task assignment

Streamline staff coordination with click-and-go task management and automated notifications to connected smart devices.

Full operational intelligence

Track service delivery and staff performance in real-time across all departments and locations.
Mobile Order & Pay

Generate revenue before and during events, seamlessly

Order from any mobile device

Guests can instantly order and pay through any web browser, no app downloads or extra hardware

Preorder before future events

Create additional revenue opportunities by enabling guests to order before stepping into the venue

Maximize revenue opportunities

Drive higher transaction values through customizable menus, packages, and promotional offers.

Optimize staffing and productivity

Streamline operations by automating order processing and coordination. Do more with less staff.
Use Cases

Deliver the right people to the right part of your venue, every time

Listo seamlessly connects every department in your venue, creating a coordinated service experience for all of your premium fans.

Premium & Suite Services

Staff receive instant notifications for food, beverage, and assistance requests, while managers track service metrics in real-time to maintain elite service standards.

Venue Operations & Security

Coordinate cross-department responses efficiently, from maintenance requests to security needs. Teams can instantly communicate, track task completion, and document incidents while maintaining complete operational visibility.

Food & Beverage Service

Streamline service across concessions, in-seat delivery, and VIP areas. Orders are automatically routed to the right preparation and service teams, while real-time dashboards help managers optimize staffing and inventory.
Resources

See Listo in action

The playbook on delivering better service operations for better guest experiences.
Case Studies

Ford Field Detroit Lions Stadium

Learn how Kallpod and Listo managed to help Ford Field Detroit Lions Stadium meet and exceed guest and client expectations by ten fold!
Read now

Blogs

Our thoughts on the future of venue management
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Press

Our products and tools featured in the press
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The building blocks of better guest experiences

Get insights on optimizing venue operations, enhancing premium guest experiences, and maximizing staff efficiency.
Watch now

Modernize your venue’s service management

Streamline service delivery, optimize staff performance, and elevate the guest experience—all from a single platform.
Cut response times with real-time task routing
Gain full visibility into staff performance and service metrics
Boost guest satisfaction with faster, more reliable service delivery
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