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Enterprise

Enterprise service management built for scale

Coordinate thousands of service interactions seamlessly while gaining real-time visibility into staff performance and guest satisfaction at every touchpoint.
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Used by the world’s leading companies

Listo in action

Streamlining Specsavers’ service operations through intelligent staff coordination

By connecting cross-department teams with real-time service management capabilities, we helped Specsavers, the largest privately owned optometry company in the world, achieve breakthrough efficiency and revenue gains.
26x
ROI multiplier $26 in rev for every $1 spent on Listo
30%
Increase in operational efficiency
10%
Increased patient conversions

How we transformed our clinic with Listo – A game changer for efficiency & customer service

At Specsavers Millwoods Town Center, communication challenges were causing delays, inefficiencies, and frustration for both staff and patients. Retail Director Yanette shares how implementing Listo streamlined operations, improved team coordination, and enhanced customer service.
With Listo, the clinic saw a 10% increase in conversion rates, maintained a 70%+ MP PF score, and generated $26 in revenue for every $1 spent. The result? A more efficient clinic, happier staff, and better patient experiences. Watch how this game-changing solution made all the difference!
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SpecSavers' Challenge

Scaling coordinated service across multiple touchpoints and departments

With numerous of patient interactions daily across exam rooms, dispensing areas, and specialized services, SpecSavers struggled to maintain efficient staff coordination and consistent service delivery using traditional coordination & communication methods:
Inefficient handoffs between departments resulted in lost revenue opportunities and decreased patient conversion
Manual communication processes created critical delays in patient care and service delivery
Managers lacked real-time visibility into staff performance and service delivery metrics
The Listo solution

Driving 25% revenue growth through smarter staff coordination

By implementing Listo across dozens of key service areas, SpecSavers transformed their operations with real-time communication and task management, driving breakthrough improvements in patient satisfaction and revenue growth.
Streamlined staff coordination led to 30% greater operational efficiency and 10% higher patient conversion rates
Unified 10 staff members across 9 service areas through a single, intuitive communication system
Real-time task management dashboard gave managers full visibility into service delivery and staff performance

Deliver a new type of guest experience through streamlined venue operations

Strengthen staff coordination, task management, and fan satisfaction through one unified platform.
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The solution has become a staple in almost all of our venues, providing our attendees with quick and easy access to service directly from their seats. What sets them apart, however, is their exceptional customer service. From the initial setup process to ongoing support, their team has been there every step of the way to ensure our success.
Paige Vicari
Director of Premium Services and Special Projects at Live Nation Entertainment
It was an absolute pleasure to work with the Listo team throughout the entire process of adopting their platform in our suites. They were incredibly communicative, accommodating, and proactive in addressing the challenges we faced during adoption. They remain open to feedback and are actively developing new features to meet our evolving needs.
Andrey Tolmachyov
Director of Suites at Sofi Stadium
We have had such a great experience working closely with the Listo team...The product itself works really well with our team and is super easy to use. We use it as a tool for our guests to contact our attendants, supervisors and leave feedback.
Kelsey Wright
GM of Suites at Ford Field
Listo was implemented during our all star break but wish we had started at the beginning of season. Our total down time for the season was 10-15 hours for an 86 game season. The ability to direct report, know who is working on the current issues and have account ability are but 3 of the many reasons I highly recommend Listo.
Arthur Poyer
IT Lead at American Family Field
The Listo team is amazing. They are very accommodating and willing to answer any questions that may arise. They also are open to feedback which would assist in any operational needs.
Samantha Tu
Premium Suites Manager at Levi's Stadium
The solution has become a staple in almost all of our venues, providing our attendees with quick and easy access to service directly from their seats. What sets them apart, however, is their exceptional customer service. From the initial setup process to ongoing support, their team has been there every step of the way to ensure our success.
Paige Vicari
Director of Premium Services and Special Projects at Live Nation Entertainment
It was an absolute pleasure to work with the Listo team throughout the entire process of adopting their platform in our suites. They were incredibly communicative, accommodating, and proactive in addressing the challenges we faced during adoption. They remain open to feedback and are actively developing new features to meet our evolving needs.
Andrey Tolmachyov
Director of Suites at Sofi Stadium
We have had such a great experience working closely with the Listo team...The product itself works really well with our team and is super easy to use. We use it as a tool for our guests to contact our attendants, supervisors and leave feedback.
Kelsey Wright
GM of Suites at Ford Field
Listo was implemented during our all star break but wish we had started at the beginning of season. Our total down time for the season was 10-15 hours for an 86 game season. The ability to direct report, know who is working on the current issues and have account ability are but 3 of the many reasons I highly recommend Listo.
Arthur Poyer
IT Lead at American Family Field
The Listo team is amazing. They are very accommodating and willing to answer any questions that may arise. They also are open to feedback which would assist in any operational needs.
Samantha Tu
Premium Suites Manager at Levi's Stadium
Built for any organization

One platform, endless enterprise solutions

From healthcare to manufacturing, Listo replaces fragmented systems with a unified platform that connects teams instantly and drives measurable results.

Accelerate IT Support & Facilities Response

Connect office staff instantly with IT and maintenance teams to resolve tech issues and facility requests faster, improving workplace productivity.

Streamline Floor-to-Management Communication

Enable real-time incident reporting and maintenance requests from the production floor, reducing downtime and improving safety response.

Optimize Patient Care Handoffs

Connect care teams seamlessly across departments to ensure smooth patient transitions and reduce communication delays that impact care delivery.

Improve Customer Service Speed

Connect floor staff with stockroom and management teams, dramatically reducing customer wait times and improving satisfaction.
Get rid of old tech

Turn operational friction into guest satisfaction

Our intelligent platform connects your entire organization through real-time communication and task management, making it easier to provide the world-class customer experiences that your team strives for.

Real-time communication

Enable seamless staff-to-staff communication with one-touch service requests and real-time status updates.

Smart task assignment

Streamline staff coordination with click-and-go task management and automated notifications to connected smart devices.

Full operational intelligence

Track service delivery and staff performance in real-time across all departments and locations.
Resources

See Listo in action

The playbook on delivering better service operations for better guest experiences.
Case Studies

Ford Field Detroit Lions Stadium

Learn how Kallpod and Listo managed to help Ford Field Detroit Lions Stadium meet and exceed guest and client expectations by ten fold!
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Blogs

Our thoughts on the future of venue management
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Press

Our products and tools featured in the press
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The building blocks of better guest experiences

Get insights on optimizing venue operations, enhancing premium guest experiences, and maximizing staff efficiency.
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Modernize your venue’s service management

Streamline service delivery, optimize staff performance, and elevate the guest experience—all from a single platform.
Cut response times with real-time task routing
Gain full visibility into staff performance and service metrics
Boost guest satisfaction with faster, more reliable service delivery
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