We hosted a conversation with Todd Humphrey, SVP of Digital Innovation and Fan Experience of the Seattle Kraken, where we be discussed:
• What the fan experience looks like today and where it’s going.
• How technology plays a role in the fan experience now and in the future.
• How to heighten fan services and increase revenue through tech and automation.
A former professional hockey player, Todd was on the initial team, and now leads innovation and fan experience, for the NHL's Seattle Kraken. His responsibilities include team technology, mobile app, Amazon partnership integrations, and retail operations for the Kraken. Todd is also an experienced entrepreneur who has started and sold multiple companies, including ebook company Kobo. He was a Seattle “40 Under 40” and is a regular speaker at conferences and events.
