Handoff of care has always proven to be a difficult feat to master in the field of optometry. Studies have shown that improving this process of moving patients from one stakeholder to the next (ie optometrist transitions patient to optician..etc) throughout the patient journey increases the likelihood of that patient converting (purchasing lenses, frames, etc). When SpecSavers looked to solve this problem, they turned to Listo.
"Listo has been crucial to helping my practice simultaneously provide both a platinum level of service to our patients and streamline handoff of care. This has helped increase our patient conversion by 5-10% and improved operational efficiency by 10%+"
- Yanet Chavarria, Specsavers Retail Partner & Optician
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